Your privacy is of utmost importance to Us. We follow systematic and stringent procedures to protect the security of the information / data shared with Us and stored on our Website/mobile app. The information that You have shared on our Website/mobile app is stored in secure server with encryption and can be accessed only for official purposes. Any of Our employees who violate Our privacy and/or security policies related to customer’s data is subject to disciplinary action, including possible termination and civil and/or criminal prosecution.
Upon signing up on Our app, You are required to provide Us with certain basic mandatory information inter-alia Your name, date of birth and , , mobile number, . details We never request more information than is reasonably necessary to provide requested services. We assume all the information provided by You is true, accurate, current, non-misleading, consistent and relevant. Once the registration process is completed, the said mobile number and password can be used to access Your account every time You visit Our Website/mobile app.
Personal Information means and includes all information that can be linked to a specific individual or to identify any individual, such as:
We use personal information to provide You with services & products You explicitly requested for, like the following:
Electrum Fintech Solutions Pvt. Ltd. is required, under applicable laws, to retain certain records for a period as suggested by regulatory authorities even after closure of Your Electrum Fintech Solutions Pvt. Ltd. account, which will include Your personal data such as Your name, contact details, customer number and transaction history, ("Retained Data"). Other than the Retained Data, We will delete and destroy all Personal Information that We hold about You when You (or we) terminate Your Oxigen account. We do not store Your online banking login PIN, TAN and/or password. Please note that we will not store Your credit card information.
Please note that we will never ask You to disclose Your personal or security details by e-mail. If You receive any e-mail purportedly from Us requesting Your personal or security details, please do not respond to it ("Such E-mail"). Please forward any Such E-mail to email@example.com and thereafter delete the e-mail immediately.
If you choose not to provide Your Personal Information that is mandatory to process Your request, Electrum Fintech Solutions Pvt. Ltd. may not be able to provide the corresponding services.
Electrum Fintech Solutions Pvt. Ltd. has drawn up stringent security measures to protect the loss, misuse, and alteration of the information provided by You under Our control. At any point of time, when You change or access Your account information, We offer the use of a secure server. Once Your information is in Our possession, We adhere to strict security guidelines, protecting the information against unauthorized access. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. For example
In order to ensure easy and comfortable surfing on our Website/mobile app, each time you visit our Website/mobile app, the computer collects certain statistical information. These statistics are only used to provide Us information in relation to the type of User using our Website/mobile app by maintaining history of page requests and at no point they identify the personal details of the User. We may make use of this data to understand as to how our Website/mobile app is being used.
The Website/mobile app is hosted in India. If You are accessing the Website/mobile app from outside India, Your use of the Website/mobile app is governed by laws of India. You are transferring Your Personal Information to India, and You consent to that transfer.
Email ID: firstname.lastname@example.org